Archive

Twinning allows a primary extension and a secondary number (extension or external) to operate together as a single telephone, typically used in scenarios like workshops or warehouses where team supervisors may have a desk with a fixed phone but also have a Mobile/Cell phone. When...

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The conferencing solution built-in to IP Office enables multiple callers to talk in an audio conference. Callers can be on-site personnel as well as external parties whether field-based engineers, sales staff on the road, customers or suppliers. Conference calls can be planned in advance or...

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Hot Desking allows a number of users non-exclusive use the same extension. Each user logs in with their own identity so they can receive calls and can access their own Voicemail and other facilities. For example, sales personnel who visit the office infrequently can be...

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Where IP Office has Voicemail Pro installed it is possible to record a call and save the recording to the user’s mailbox, a group mailbox or the voice recording library. For example, this is useful when a caller is going to give detailed information like...

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XCLUTEL provides software that allows system administrators the ability to monitor incoming and outgoing call sources and time-of-day volumes. This tool enables business owner and administrators to have insight in to where and when employees are making calls, as well as, detailed information on who...

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